Tariff Information

Due to evolving trade policies and unforeseen tariffs, Denuo Novo has introduced a temporary tariff fee on items imported during the tariff period. This fee helps offset rising costs without altering original pricing and applies only to certain products shipping from the factory while tariffs are in effect.

We remain committed to minimizing the impact on customers and will continue to communicate any changes here at DenuoNovo.com. If you have any questions, please email our customer support team at customerservice@denuonovo.com for assistance.

1. What is the new tariff fee at Denuo Novo? 

To offset increased import costs due to current U.S. government tariffs on goods manufactured abroad, a 10% surcharge will be applied to all Denuo Novo items starting June 2, 2025. This surcharge is subject to change as trade policies evolve.

2. Will I have to pay a surcharge on previously placed orders?

No surcharges will be applied to orders made prior to June 2, 2025.

3. How long will the tariff fee be in place?

For as long as the tariffs are in place. However, products that arrived under tariffs will retain the charge until sold through, because we’ve already incurred those higher import costs.

4. What if I have multiple items on my order?

Each item will have a 10% tariff surcharge that you will need to accept. Each surcharge will be added together and shown as one tariff fee on your order.

5. What if my order is shipping to an international address?

International pre-orders are subject to the tariff fee. As a reminder any additional duties or customs fees your order may incur are your responsibility to pay.

6. Where can I get more help or information?

If you have additional questions or concerns, please reach out to our customer service team at customerservice@denuonovo.com.