Order by September 29 at 12PM ET to receive before NYCC with domestic shipping!

Refund policy

ALL SALES ARE FINAL - No refunds.

However, if a pre-ordered product becomes unavailable following a transaction or if technical problems prevent delivery and it has not shipped yet, the customer is eligible for an in-store credit or a Digital Gift Card. Only funds that have been paid towards the original pre-order item(s) will be given in the form of in-store credit or a Digital Gift Card. Certain fees are not included and will not be credited.

CONTACTING DENUO NOVO
If there are any questions regarding this policy you may contact us using the information below.

http://www.denuonovo.com

DENUO NOVO
601 Cantiague Rock Road
Westbury, NY 11590

Email:
customerservice@denuonovo.com